Tilfredshedsgaranti

14 dages fuld refusion

Cloudzy tilbyder en 14 dages pengene-tilbage-garanti on all cloud and VPS services. If you're not satisfied for any reason within the first 14 days, you can request a full refund. Most requests are approved with no questions asked, one exception applies, covered below.

Sådan fungerer det

Simply contact our support team within 14 days of your initial purchase to request a refund. There is no need to justify your decision, with the one exception covered below. Refunds are processed back to your original payment method.

Hvad er dækket

Garantien gælder for nye serviceabonnementer. Den fulde politik på cloudzy.com beskriver eventuelle specifikke betingelser, f.eks. hvordan garantien gælder for fornyelser, tilvalgte tjenester og domæneregistreringer.

Exception: Acceptable Use Policy Violations

Accounts or services suspended for violating Cloudzy's Politik for acceptabel brug are not eligible for a refund, even if the request falls within the 14-day window. See Suspendering ved AUP-overtrædelse for what counts as a violation and how the suspension process works.

Få en refundering

For at anmode om refusion skal du åbne en supportsag på welcome.cloudzy.com eller send e-mail [email protected]. Vores team behandler typisk refusionsanmodninger inden for én arbejdsdag.

This page summarizes Cloudzy's Money-Back Guarantee policy. Questions about a specific refund? Kontakt support.