Politik for acceptabel brug
Sidst opdateret: maj 2026
Oversigt
Denne politik for acceptabel brug (AUP) regulerer brugen af alle Cloudzy-tjenester, herunder VPS, dedikerede servere og cloud-infrastruktur. Alle kunder og slutbrugere skal overholde denne politik som betingelse for at bruge tjenesten.
Forbudte aktiviteter
AUP dækker aktiviteter, der ikke er tilladt på Cloudzy-infrastruktur, herunder men ikke begrænset til: ulovlig aktivitet, distribution af malware, uautoriseret adgang til andre systemer, netværksmisbrug som DDoS-angreb, afsendelse af uopfordret masse-e-mail (spam) og hosting af indhold, der overtræder gældende lovgivning.
Ressourceforbrug
Politikken omhandler rimelig brug af delte ressourcer, forventninger til netværksbåndbredde og hvordan Cloudzy håndterer situationer, hvor én kundes forbrug påvirker andre på delt infrastruktur negativt.
Håndhævelse
Cloudzy reserves the right to suspend or terminate services for AUP violations. Depending on the type and severity of the activity, Cloudzy typically opens a support ticket first, giving the customer a chance to remove the offending content or activity and confirm it's resolved. If the customer doesn't respond or confirm, the affected service is suspended. If this happens three times, the entire account is suspended.
For severe violations, Cloudzy may suspend the service or account without prior notice. Even then, the customer can open a support ticket and the support team will explain next steps.
A suspension for an AUP violation generally can't be reversed, except in special cases reviewed individually by support. For a full walkthrough of what to expect, see AUP Violation Suspension.
Refund Impact
Accounts or services suspended for an AUP violation are not eligible for a refund, even within the 14-day window described in the Tilfredshedsgaranti.
Rapportering af overtrædelser
Hvis du mener, at en Cloudzy-kunde overtræder denne politik, kan du indberette det til [email protected] eller besøg vores Rapporter misbrug side.
This page summarizes Cloudzy's Acceptable Use Policy. Questions about a specific case? Kontakt support.