Acceptable Use Policy

Cloudzy's users are strictly prohibited from engaging in the following activities:

• a. Illegal Activities: Any use of our services for illegal purposes, including but not limited to, hacking, fraud, distribution of malware, or unauthorized access to systems, is strictly forbidden.
• b. Intellectual Property Infringement: Users must not violate any copyright, trademark, patent, or other intellectual property rights while using our services.
• c. Spamming and Unsolicited Communications: The use of our services for sending unsolicited commercial messages, spam, or other forms of unauthorized communication is strictly prohibited.
• d. Resource Abuse: Activities that excessively consume server resources, including CPU, memory, disk space, or bandwidth, are not allowed. Users must ensure their resource usage remains within reasonable limits.
• e. Network Abuse: Any activities that disrupt or harm the stability, performance, or security of our network or other users' services are strictly prohibited. This includes denial-of-service attacks, port scanning, or any other malicious actions.
• f. Prohibited Content: Users must not host or distribute content that is illegal, infringing, harmful, defamatory, obscene, or violates any local or international laws and regulations. Unlawful adult content, hate speech, violent, harassing, or abusive content or any other offensive material is strictly prohibited.
• g. Phishing and Fraud: Piracy, hacking, phishing, spamming, malware distribution, ransomware attacks, or any other unauthorized or unlawful activities, are strictly forbidden. To prevent email abuse, port 25 and port 587 are blocked.
• h. Creation of an account after being previously terminated by Cloudzy without prior written permission.
• i. The distribution of any software for advertising purposes is only allowed if the user has given explicit consent to download and install the software, with a clear and noticeable explanation of its nature, and if the software can be easily removed using standard tools provided by major operating systems.
• j. Engaging in any behavior that may provoke retaliation against Cloudzy or Its partners, such as actions that make a server susceptible to a denial of service attack.
• k. Engaging in unauthorized collection or use of personally identifiable information, financial data, or health data.
• l. Bypassing or interfering with the security or functionality of the Cloudzy service, by running Torrent clients or Tor exit nodes.

Cloudzy's users have the following responsibilities:

• a. Compliance with Laws: Users must abide by all applicable laws, regulations, and third-party agreements when using our services.
• b. Security: Users are responsible for maintaining the security of their accounts and taking reasonable measures to protect their data. This includes using strong passwords and regularly updating software that is being used on Cloudzy’s services.
• c. Reporting Violations: If users encounter any suspected violations of this AUP or have security concerns, they should promptly report them to Cloudzy.com. Reports can be submitted by emailing [email protected].

Cloudzy.com reserves the right to take appropriate actions in response to any violations of this AUP. These actions may include:

• a. Warnings: In less severe cases of resource or network abuse that we detect unintentional misuse of our resources, users may receive warnings notifying them of their violations and providing an opportunity to rectify the situation.
• b. Service Suspension or Termination: After detecting any prohibited activities - that’s been discussed in former sections, Cloudzy.com may suspend or terminate the user's services temporarily or permanently and without notice.
• c. Identity Verification Request: If Cloudzy suspects users of potential violations of this AUP or have security concerns, the company reserves the right to request identity verification from users to either allow them to continue their activity on the Cloudzy panel or suspend their account.
• d. Legal Action: In cases involving illegal activities or significant harm to Cloudzy.com or its users, legal action may be pursued. Cloudzy reserves the right to initiate legal proceedings, notify the appropriate authorities, and maintain a collaborative relationship with law enforcement agencies.

This AUP is subject to change at any time without prior notice. Cloudzy.com will update the AUP by timestamping the relevant link and users should check back frequently to become aware of these updates.

For any questions, concerns, or reports related to this AUP, please contact us using the following channels:

• General Inquiries: Visit our contact page at https://cloudzy.com/contact-us/.
• Abuse Reports: Visit our abuse report page at https://cloudzy.com/report-abuse/.
• Sales Inquiries: Email [email protected].
• Support Helpdesk: Submit a ticket at https://panel.cloudzy.com/support.

Please note that this AUP is intended to provide general guidelines and is not an exhaustive list of all acceptable and prohibited activities. By using Cloudzy.com's services, you acknowledge that you have read, understood, and agreed to comply with this AUP.

Last Updated: Aug 22, 2023