Kebijakan Penggunaan yang Dapat Diterima
Terakhir diperbarui: Mei 2026
Ikhtisar
Kebijakan Penggunaan yang Dapat Diterima (AUP) ini mengatur penggunaan seluruh layanan Cloudzy, termasuk VPS, server dedicated, dan infrastruktur cloud. Semua pelanggan dan pengguna akhir wajib mematuhi kebijakan ini sebagai syarat penggunaan layanan.
Kegiatan Terlarang
AUP mencakup aktivitas yang tidak diizinkan di infrastruktur Cloudzy, antara lain: aktivitas ilegal, distribusi malware, akses tidak sah ke sistem lain, penyalahgunaan jaringan seperti serangan DDoS, pengiriman email massal tanpa izin (spam), dan hosting konten yang melanggar hukum yang berlaku.
Penggunaan Sumber Daya
Kebijakan ini juga mengatur penggunaan wajar atas sumber daya bersama, ekspektasi bandwidth jaringan, serta cara Cloudzy menangani situasi di mana penggunaan satu pelanggan berdampak negatif pada pelanggan lain di infrastruktur bersama.
Penegakan
Cloudzy reserves the right to suspend or terminate services for AUP violations. Depending on the type and severity of the activity, Cloudzy typically opens a support ticket first, giving the customer a chance to remove the offending content or activity and confirm it's resolved. If the customer doesn't respond or confirm, the affected service is suspended. If this happens three times, the entire account is suspended.
For severe violations, Cloudzy may suspend the service or account without prior notice. Even then, the customer can open a support ticket and the support team will explain next steps.
A suspension for an AUP violation generally can't be reversed, except in special cases reviewed individually by support. For a full walkthrough of what to expect, see AUP Violation Suspension.
Refund Impact
Accounts or services suspended for an AUP violation are not eligible for a refund, even within the 14-day window described in the Garansi Uang Kembali.
Melaporkan Pelanggaran
Jika Anda menduga pelanggan Cloudzy melanggar kebijakan ini, silakan laporkan ke [email protected] atau kunjungi kami di Laporkan Penyalahgunaan halaman.
This page summarizes Cloudzy's Acceptable Use Policy. Questions about a specific case? Hubungi support.