退款保证

14 天全额退款

Cloudzy 提供 14 天退款保证 on all cloud and VPS services. If you're not satisfied for any reason within the first 14 days, you can request a full refund. Most requests are approved with no questions asked, one exception applies, covered below.

工作原理

Simply contact our support team within 14 days of your initial purchase to request a refund. There is no need to justify your decision, with the one exception covered below. Refunds are processed back to your original payment method.

包含内容

本保证适用于新服务注册。完整政策详见 cloudzy.com，其中包含具体条款，例如保证如何适用于续费、附加服务和域名注册等情况。

Exception: Acceptable Use Policy Violations

Accounts or services suspended for violating Cloudzy's 可接受使用政策 are not eligible for a refund, even if the request falls within the 14-day window. See AUP Violation Suspension for what counts as a violation and how the suspension process works.

申请退款

如需申请退款，请在以下地址提交支持工单： welcome.cloudzy.com 或发送电子邮件 [email protected]。我们的团队通常在一个工作日内处理退款申请。

This page summarizes Cloudzy's Money-Back Guarantee policy. Questions about a specific refund? 联系支持.