Access
- Open your browser and go to:
http://<SERVER_IP>:8080(HTTP) - Follow the Zammad setup wizard.
- Create your admin account
Important Files and Directories
- Zammad installation directory:
/root/zammad - Environment file:
/root/zammad/.env - Docker Compose file:
/root/zammad/docker-compose.yml - PostgreSQL data volume:
/var/lib/docker/volumes/zammad_postgresql-data/_data - Redis data volume:
/var/lib/docker/volumes/zammad_redis-data/_data - Elasticsearch data volume:
/var/lib/docker/volumes/zammad_elasticsearch-data/_data - Zammad storage:
/var/lib/docker/volumes/zammad_zammad-storage/_data - Zammad backups:
/var/lib/docker/volumes/zammad_zammad-backup/_data
Zammad Architecture
- NGINX (zammad-nginx) → Web access / reverse proxy (port 8080)
- Rails Server (zammad-railsserver) → Application backend (core logic & API)
- Scheduler (zammad-scheduler) → Background jobs (emails, automations, triggers)
- WebSocket (zammad-websocket) → Real-time updates & notifications
- PostgreSQL (zammad-postgresql) → Primary database (tickets, users, config)
- Redis (zammad-redis) → Cache & background job queues
- Memcached (zammad-memcached) → In-memory caching layer
- Elasticsearch (zammad-elasticsearch) → Full-text search engine
- Backup (zammad-backup) → Automated backups
- Init (zammad-init) → Initial setup & bootstrap tasks
Notes
- First startup may take a few minutes.
- If email features are required, ensure SMTP connections are allowed on this server. Request SMTP access if it is currently disabled.
